Privacy Policy

Last updated: 8/4/2024

This Privacy Policy describes how Vibevastr ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from [WEBSITE URL] (the "Site").

1. Information We Collect

Information you give us directly:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely by our payment processor — we do not store full card numbers)
Order history and preferences
Any information you provide when contacting customer support

Information collected automatically:

IP address, browser type, device information
Pages viewed, time spent on the Site, referring URLs
Location data (approximate, based on IP address)
Cookies and similar tracking technologies (see Section 4)

Information from third parties:

[If applicable: information from social media platforms if you interact with us there, or from marketing partners]

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and payment
Communicate with you about your order, account, or customer service requests
Send marketing emails and promotions, if you've opted in (you can unsubscribe anytime)
Improve our Site, products, and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: payment processors ([e.g., Stripe, Shopify Payments]), shipping carriers, email marketing platforms ([e.g., Klaviyo, Mailchimp]), and website hosting/analytics providers ([e.g., Google Analytics])
Legal authorities: if required by law, subpoena, or to protect our rights, property, or safety
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep items in your cart
Remember your preferences and login information
Understand how you use our Site (analytics)
Show you relevant ads (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site (e.g., your cart may not save items).

[If you use retargeting/advertising cookies (Meta Pixel, Google Ads, TikTok Pixel, etc.), list them here specifically, as several jurisdictions require this level of disclosure.]

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., tax and accounting requirements).

6. Your Rights & Choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
Opt out of the sale or sharing of personal information (we do not sell data)
Request a copy of your data in a portable format

To exercise any of these rights, contact us at [SUPPORT EMAIL]. We will respond within the timeframe required by applicable law.

If you are in the European Economic Area (EEA) or UK: you have rights under the General Data Protection Regulation (GDPR), and the legal basis for our processing is [e.g., your consent, contract performance, or legitimate interest — should be confirmed with a legal advisor].

If you are a California resident: you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of the sale or sharing of personal information.

7. Children's Privacy

Our Site is not directed to children under 13 (or 16, where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at [SUPPORT EMAIL] so we can delete it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside of INDIA, please be aware that your information may be transferred to, stored, and processed in INDIA or other countries where our service providers operate.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.